Acquire competitive skills and knowledge for the hospitality industry – Take your career to the next level.
HOSPITALITY AND
SERVICE MANAGEMENT
PROGRAM
Diploma program
Receive a Diploma in Hospitality and Service Management by completing this 52-weeks program! Upon successful completion of this program students will be able to demonstrate a knowledge of supervision and management operations in the hospitality and service industry;
- Supervision and Management Operations
- Be prepared for the Hospitality World.
Gain a solid foundation in communications and other skills needed for success including: room division management, financial management, marketing and sales, human resources, food and beverage management and food safety.
- Diploma Program
Students who complete this program will receive a diploma demonstrating their acquired knowledge in the hospitality and service industries from top industry professionals and instructors.
Pre-requisites
*Note: If a student cannot provide one of the following criteria, an online test is required. If successful with the on-line test, a phone interview will be arranged with inlingua Victoria to assess the spoken English level or a student can take an in-house exam at inlingua Victoria which includes a grammar test, writing test, and speaking interview.
Have successfully completed secondary school graduation (or equivalent in another school system)
Have successfully completed secondary school graduation (or equivalent in another school system)
Be a minimum of 18 years of age.
As this is an adult oriented class, it requires a level of maturity to follow through.
Demonstrate English Proficiency with one of the following:
BC High School English 12 – minimum C (60-66%).
BC High School Communications 12 – minimum C+ (67-72%).
IELTS 5.5 (no band under 5.0), CAE 47, iBT 50, CLB 6.
OR complete inlingua Victoria General English Level 5.
Be ready to provide proof of completion of secondary school (high school)

Method Of Evaluation
After completing each individual course in the program, students will take an exam to achieve certification for that particular completed section of the program. Overall program evaluation will consist of:
Exams 70% | Field trip reports 10% |
Quizzes 10% | Participation 10% |

Required Course
Materials
Purchase the required textbooks for the course.
Have a personal laptop computer they can bring to class.

Completion
Requirements
– Students must achieve a mark of 70% or higher on each AHLEI course exam to obtain their individual certificates from AHLEI.
– Students must obtain a 75% or higher on the BASICS.fst and Allergen BASICS course exams to receive these individual certificates. If students fail to achieve these grades on the exams, they are permitted to retake the exams (Subjet to additional cost)
– To graduate from the program and receive the diploma students must complete all program courses and achieve an overall mark of 80% or higher, with no less than 70% on their AHLEI exams and 75% on their BASICS.fst and Allergen exams. They must attend more than 80% of the classes
Course Description | Intake Dates | Intake Dates | To be Determined |
---|---|---|---|
Hospitality Today: An Introduction. | January 11, 2021 | July 12, 2021 | 2 weeks / 50 hours |
Certified Guest Service Professional. | January 25, 2021 | July 26, 2021 | 2 weeks / 50 hours |
Hotel and Restaurant Accounting. | February 8, 2021 | August 9, 2021 | 3 weeks / 75 hours |
Supervision in the Hospitality Industry. | March 1, 2021 | August 30, 2021 | 3 weeks / 75 hours |
Managing front office Operations / Front desk Representative training. | March 22, 2021 | September 20, 2021 | 3 weeks / 75 hours |
BASICS Fst Food Safety Training Certificate, Allergten/Resume Training | April 12, 2021 | October 12, 2021 | 1 weeks / 25 hours |
Hospitality sales and Marketing | April 19, 2021 | October 18, 2021 | 3 weeks/75 hours |
Managing House Keeping Operations/Fuestroom Attendant Training | May 10, 2021 | November 8, 2021 | 3 weeks / 75 hours |
Managing Service in Food and Beverage Operations | May 31, 2021 | November 29, 2021 | 3 weeks / 75 hours |
Managing Technology in the Hospitality Industry. | June 21, 2021 | December 20, 2021 | 3 weeks / 75 hours |
Classroom Program Length | 26 weeks | ||
Hospitality and service management Co-op Term | 26 weeks | ||
Pre and Post Practicum Class | Starts 1 Week before your practicum begins | Starts after your practicum finishes | 2 weeks |
Tuition Fee | CAD 150.00 |
Hospitality Management Co-op Diploma Program | CAD 7,240.00 (Domestic Students) CAD 8,500.00 (International Students) |
Co-op Service Fee | CAD 825.00 |
Textbooks and Materials | CAD 1,395.00 |
TOTAL – DOMESTIC STUDENTS | CAD 9,610.00 |
---|---|
TOTAL – INTERNATIONAL STUDENT | CAD 10,870.00 |
Total Length of program – 52 weeks
HOSPITALITY AND SERVICE MANAGEMENT Diploma Program in Campus Co-op
Apply today to enter the world of Hospitality and Service Management. In this course you will learn about: Guest services, Accounting, Supervision, Front desk operations, Food safety training, Sales and Marketing, and Technology in the industry.
This course takes place in beautiful Victoria, British Columbia – ranked as the world’s 5th best small city to live in. You will also complete your 6 month practicum in one of the many exceptional local businesses. Learn the skills of hospitality and service management, and apply them with inlingua Victoria!





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inlingua Victoria
Victoria, BC, V8W 1X3
Canada
Contact Us
Phone | 778-817-1083 |
General Inquiries | office@inlinguavictoria.com |
Staff Contacts | Staff Contacts Page |