Diploma in Hospitality and Service Management

Receive a Diploma in Hospitality and Service Management by completing this 26-week program! Successful students will receive a diploma and acquire knowledge in the hospitality and service industries by learning from top industry professionals and instructors. Students will gain Canadian work experience in tourism and hospitality, as well as receive a diploma from inlingua Victoria that is PTA accredited. Since students are required to have a Study Permit for this program, they may work up to 20 hours per week.

Upon successful completion of this program students will be able to demonstrate a knowledge of supervision and management operations in the hospitality and service industry; including room division management, financial management, marketing and sales, human resources, food and beverage management and food safety

Download Flyer for Diploma Program

Admission Requirements

  • For program acceptance, students must:
  1. Have successfully completed secondary school graduation (or equivalent in another school system) and be a minimum of 18 years of age.
  2. Demonstrate English Proficiency with one of the following:
    • Domestic students must provide transcripts with these minimal scores:
      • BC High School English 12 – minimum C (60-66%)
      • BC High School Communications 12 – minimum C+ (67-72%)
    • International students must provide one of the following documents with these minimal scores:
      • IELTS 5.5 (no band under 5.0), CAE 47, iBT 50, CLB 6.
      • OR complete inlingua Victoria General English Level 5

Note: If a student cannot provide one of the following criteria, an online test is required. If successful with the on-line test, a phone interview will be arranged with inlingua Victoria to assess the spoken English level. Or, a student can take an in-house exam at inlingua Victoria which includes a grammar test, writing test, and speaking interview.

Program Hours

  • Full-Time: 25 hrs/wk: Mon-Fri 9:00am – 3:00pm
  • Intakes every 4 weeks


Course ComponentIntake DatesNumber of Weeks
Hospitality Today: An Introduction
September 5, 2017March 5, 20182
Certified Guest Service Professional
September 18, 2017March 19, 20182
Hotel and Restaurant Accounting
October 2, 2017April 2, 20183
Hospitality Sales and Marketing
October 23, 2017April 23, 20182
Supervision in the Hospitality Industry
November 6, 2017May 7, 20182
Managing Technology in the Hospitality Industry
November 20, 2017May 22, 20182
Front Desk Representative Training Managing Front Office Operations
December 4, 2017June 4, 20182
Managing Front Office Operations
December 18, 2017June 18, 20182
Guestroom Attendant Training
January 2, 2018July 3, 20182
Managing House Keeping Operations
January 15, 2018July 16, 20182
Managing Service in Food and Beverage Operations
January 29, 2018July 30, 20183
BASICS.fst® Food Safety Training Certificate and Allergen Training For the Foodservice and Food Retail Industry
February 19, 2018August 20, 20182

*Note: Program total number of weeks is 26 weeks, therefore two course components will be 3 weeks in length. Please contact the school for more information.