Diploma in Hospitality and Service Management

Receive a Diploma in Hospitality and Service Management by completing this 26-week program!

Successful students will receive a diploma and acquire knowledge in the hospitality and service industries by learning from top industry professionals and instructors. Through this PTIB registered program, students will gain Canadian work experience in tourism and hospitality, as well as receive a diploma from inlingua Victoria.

Since students are required to have a Study Permit for this program, they may work up to 20 hours per week.

Upon successful completion of this program students will be able to demonstrate a knowledge of supervision and management operations in the hospitality and service industry; including room division management, financial management, marketing and sales, human resources, food and beverage management and food safety

Download Flyer for Diploma Program

Admission Requirements

  • For program acceptance, students must:
  1. Have successfully completed secondary school graduation (or equivalent in another school system) and be a minimum of 18 years of age.
  2. Demonstrate English Proficiency with one of the following:
    • Domestic students must provide transcripts with these minimal scores:
      • BC High School English 12 – minimum C (60-66%)
      • BC High School Communications 12 – minimum C+ (67-72%)
    • International students must provide one of the following documents with these minimal scores:
      • IELTS 5.5 (no band under 5.0), CAE 47, iBT 50, CLB 6.
      • TOEIC 650 with successful completion of a speaking interview
      • OR complete inlingua Victoria General English Level 6

Note: If a student cannot provide one of the following criteria, an online test is required. If successful with the on-line test, a phone interview will be arranged with inlingua Victoria to assess the spoken English level. Or, a student can take an in-house exam at inlingua Victoria which includes a grammar test, writing test, and speaking interview.

Program Hours

  • Full-Time: 25 hrs/wk: Mon-Fri 9:00am – 3:00pm
  • Intakes every 4 weeks


Course ComponentIntake DatesNumber of Weeks
Hospitality Today: An Introduction
January 2, 2018July 3, 20182
Certified Guest Service Professional
January 15, 2018July 16, 20182
Hotel and Restaurant Accounting
January 29, 2018July 30, 20183
Supervision in the Hospitality Industry
February 19, 2018August 20, 20182
Front Desk Representative TrainingMarch 5, 2018September 3, 20182
Managing Front Office Operations
March 19, 2018September 17, 20182
Hospitality Sales and MarketingApril 2, 2018October 1, 20182
BASICS.fst® Food Safety Training Certificate and Allergen Training
April 16, 2018October 15, 20182
Guestroom Attendant Training
April 30, 2018October 29, 20182
Managing House Keeping OperationsMay 14, 2018November 12, 20182
Managing Service in Food and Beverage Operations
May 28, 2018November 26, 20183
Managing Technology in the Hospitality IndustryJune 18, 2018December 17, 20182

*Note: Program total number of weeks is 26 weeks, therefore two course components will be 3 weeks in length. Please contact the school for more information.

This 26 week program is registered by British Columbia’s Private Training Institutions Branch (PTIB).

Download Flyer for Diploma Program

Free Information Session

Join us Wednesday, December 6th at 4 pm for a free information session about the program. We are in downtown Victoria at 910 Government Street.